- Business Requirement and Process Analysis
- Engage stakeholders across Cash Management & Trade Finance to gather requirements
- Translate business flows into conversational journeys and user interaction models
- Document AS-IS / TO-BE process flows, including automation opportunities
- Define clear functional and non-functional requirements for AI agents
- Conversational AI Journey Design
- Break down banking use cases into step-by-step conversational flows
- Intents, entities, prompts, and responses
- Decision logic and branching scenarios
- Work with AI/engineering teams to align with:
- MCP tools
- APIs (payments, trade workflows, document processing)
- Domain Expertise – Cash and Trade
- Own requirement clarity across:
- Cash: Payments, transaction queries, statements, FX, etc.
- Trade: LC, guarantees, trade transactions, document flows
- Support new build journeys for Trade and enhancement/standardization for Cash
- Collaboration and Delivery
- Act as interface between:
- Business (RMs, Ops, Product Owners)
- AI CoE / Agent engineering teams
- Vendors (if applicable)




- Sprint planning
- Backlog creation (user stories, acceptance criteria)
- UAT coordination

Testing and Validation
- Define test scenarios and UAT cases for conversational journeys
- Validate:
- Conversation accuracy
- Business rule adherence
- Integration outputs
- Work on defect triaging and closure

Required Skills And Experience
Domain Expertise
- Strong experience in Corporate Banking
- Mandatory knowledge of Cash Management and Trade Finance within corporate banking.

Functional and Business Analysis Skills
- Requirement gathering, stakeholder management
- Experience in Agile delivery (Scrum / Protected)
- Process modelling tools (Visio, BPMN, etc.)

Technology and AI Exposure
- Conversational AI / chatbot platforms
- Understanding of:
- APIs & integrations
- AI/LLM concepts (RAG, prompts, workflows)
- Experience in digital channels or banking platforms is preferred.

Experience And Qualificati

📌 Senior Consultant (Andhra Pradesh)
🏢 Virtusa
📍 Andhra Pradesh