Customer Executive + Sales

Location: Noida, India

Salary: Up to ₹30,000 per month

Experience Required: Minimum 6 months

Job Type: Onsite

Job Summary

We are seeking a motivated and dynamic Customer Executive + Sales professional to join our team in the eCommerce industry. The ideal candidate will be responsible for managing customer inquiries, providing exceptional service, and driving sales growth. If you have a passion for customer service and sales, we would love to hear from you!

Key Responsibilities

- Customer Interaction: Handle customer queries via phone, email, and chat, ensuring high levels of customer satisfaction.
- Sales Support: Assist in upselling and cross-selling products to enhance customer experience and increase sales.
- Product Knowledge: Maintain a deep understanding of our products and services to provide accurate information to customers.
- Order Management: Process customer orders, track shipments, and resolve any issues related to order fulfillment.
- Feedback Collection: Gather customer feedback and insights to help improve products and services.
- Collaboration:



Work closely with the sales and marketing teams to develop strategies that enhance customer engagement and retention.

Qualifications:
- Education: Bachelor’s degree or equivalent experience in a related field.
- Experience: Minimum 6 months of experience in customer service or sales, preferably in the eCommerce industry.
- Skills:
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency in using CRM software and Microsoft Office Suite.
- Ability to work in a fast-paced environment and manage multiple tasks.

Benefits:
- Competitive salary with performance-based incentives.
- Chance for career growth and development within the company.
- Friendly and supportive work environment.
- Employee discounts on products.

Pay: ₹25,000.00 - ₹30,000.00 per month

Experience

- Customer service: 1 year (Required)

Location:
- Noida, Uttar Pradesh (Noida) (Required)

Work Location: In person

📌 Sales Customer Executive (Ecommerce Industry) (Noida)
🏢 Marctory
📍 Noida