Job Description – Front Office Executive Trainee

Job Title: Front Office Executive Trainee
Department: Front Office / Patient Relations
Employment Type: Trainee / Full-Time
Location: Kunnamangalam, calicut,kerala

Job Summary

We are looking for a Front Office Executive Trainee to support the hospital's front-office and patient-service operations. The trainee will be responsible for assisting patients and visitors, managing registration and appointments, coordinating with hospital departments, and ensuring a smooth and professional patient experience.

Key Responsibilities
- Greet and assist patients, attendants, and visitors in a polite and professional manner.
- Handle patient registration, appointments, admissions, and discharge-related front-office activities.
- Provide accurate information regarding hospital services, departments, doctors, timings, and procedures.
- Attend and respond to patient and visitor enquiries in person and over the phone.
- Coordinate with doctors, nursing staff, billing and other departments.




- Assist patients in navigating different hospital departments and services.
- Maintain patient registration details, appointment records, and other front-office documentation.
- Support billing and insurance-related coordination as required.
- Handle patient feedback and escalate complaints or concerns to the appropriate supervisor.
- Maintain confidentiality of patient information and hospital records.
- Ensure the reception and front-office area is organized, clean, and welcoming.
- Assist in preparing daily reports and maintaining registers.
- Follow hospital policies, SOPs, quality standards, and patient-safety requirements.
- Perform other duties assigned by the Front Office Manager or Hospital Administrator.

Eligibility & Qualifications
- Bachelor's or Master's degree in Hospital Administration, Healthcare Management, Hospital Management, or a related field.
- Fresh graduates are encouraged to apply.
- Valuable verbal and written communicatio

📌 front office executive trainee (Kunnamangalam)
🏢 Medinexxinternational
📍 Kunnamangalam