Greetings for the Day…

We are looking for a Senior Manager-Insurance for one of our esteemed clients in Hyderabad having experience in Any Insurance domain Experience, Team Management,People Management.

Exp: 12+ Years

Location: Hyderabad

CTC: Upto 22 LPA

Shift: US Shift

Job Description:-

Experience in managing large programs of 250+ FTEs

• Own and manage various offshore Customer Journeys & new Transitions

• As part of the team, the individual will manage end to end journey for offshore team

• The Lead will own the day to day operations for this team and closely work with the Onshore Journey lead and offshore Head

• Strong and proven track record in delivering large sized transformation programs

• Manage end to end offshore Ops delivery for Back Office, digital channels and Transformation and PnL for the span

• Will also be responsible for driving improvement customer experience and transformation across the journeys

• Impeccable operational acumen and ability to problem solve and resolve conflict





• Experience in Client Relationship Management – engaging with onshore leads, key client stakeholders, understanding their requirements and Outsourcer’s ability to meet them

• Experience of Driving Digital Transformation across a portfolio of accounts

• Ensure resources, capabilities and capacity to meet Customer requirements

• Initiate process, productivity and service improvements to improve Customer Satisfaction

• Demonstrates a breadth and depth of operational service delivery management expertise, in an international setting

• Excellent analytical and problem-solving skills

• Experience in managing/supporting transitions of complex projects

• Self-motivated Leader with a keen eye for detail and ability to deal with ambiguity and complex operations

Skills Required:

• Experience in Client-facing projects in a consulting and/or technology professional services organization

• 15+ or more of management experience and currently in a leadership r

📌 Senior Manager-Insurance (Hyderabad)
🏢 Right Move
📍 Hyderabad