Role & responsibilities

- Build healthy relationship with hotel owners
- Deliver valuable hotel owner and customer experience
- Act as a point of contact for hotel owners for operations support & escalations
- Help hotel owners to manage their portfolio network, improve revenue performance, solve issues, retain them, drive customer experience
- Drive revenue by ensuring room availability and improving booking conversions
- Ensure timely collection of outstanding payments from clients
- Share regular market insights regarding competition, pricing trends, and ground-level challenges

Preferred candidate profile

- 2+ years of relevant experience in operations handling, key accounts handling
- Prior experience in managing cross-functional operations and customer escalation
- Demonstrate high ethical values
- Prior experience in hospitality or travel industry is a plus

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Resume

📌 Revenue Lead (Gwalior)
🏢 OYO
📍 Gwalior