JOB DESCRIPTION – RETAIL HEAD

Company: Lyallpur Emporium Pvt. Ltd.
Department: Retail
Designation: Retail Head
Reporting To: Managing Director / Director
Location: Head Office & Retail Stores
Industry: School Uniform Manufacturing & Retail

1. Job Purpose

The Retail Head will be responsible for managing and driving the overall retail business of the company, including all school uniform stores. The role will focus on sales growth, store operations, inventory management, customer experience, team performance, profitability, and achievement of retail targets.

The Retail Head will ensure that all stores operate efficiently and consistently while delivering excellent service to schools, parents, students, and other customers.

2. Key ResponsibilitiesA. Retail Sales & Business Growth
- Develop and execute strategies to achieve monthly, quarterly, and annual retail sales targets.
- Monitor store-wise sales and identify opportunities for business growth.
- Drive sales during peak school uniform seasons and admission periods.
- Analyse sales trends, school-wise demand,



article-wise sales, and customer buying patterns.
- Improve conversion rates, average bill value, and repeat customer sales.
- Develop plans for underperforming stores and ensure timely corrective action.

B. Store Operations
- Manage the overall operations of all retail stores.
- Ensure stores follow company SOPs, policies, processes, and reporting formats.
- Monitor store opening and closing, staff attendance, grooming, discipline, and customer service.
- Ensure proper display, merchandising, cleanliness, and availability of products.
- Conduct regular store visits and operational audits.
- Ensure timely resolution of store-level operational issues.

C. Inventory & Stock Management
- Monitor store-wise stock availability and ensure adequate stock of rapid-moving articles.
- Coordinate with Production, Warehouse, Inventory, and Purchase teams for stock requirements.
- Monitor stock transfers, replenishment

📌 Retail Head (Noida)
🏢 Lyallpur Emporium
📍 Noida