Front Desk Counselor

Job Type: Full-time
Location: Hyderabad, Telangana
Work Mode: Work from Office
Department: Admissions / Student Counseling
Experience: 1–2 years
Industry: Education / Training

About the Role

We are looking for a friendly, confident, and responsible Front Desk Counselor to join our academy. The candidate will be responsible for handling student enquiries, explaining our courses, following up with leads, scheduling demo classes, and converting interested students into admissions.

This role is ideal for someone who enjoys interacting with people, has positive communication skills, and is comfortable speaking with students and parents.

Key Responsibilities
- Handle walk-in, phone, WhatsApp, and online enquiries from students and parents.
- Understand students' career goals and recommend suitable courses.
- Explain course structure, duration, fees, batches, projects, and career opportunities clearly.
- Follow up with leads through phone calls and WhatsApp.
- Schedule and coordinate demo classes and counselling sessions.




- Maintain daily enquiry and admission records.
- Convert qualified leads into course admissions.
- Maintain good relationships with existing and prospective students.
- Manage the academy's front desk and ensure a welcoming environment for visitors.
- Coordinate with trainers regarding batch schedules and student requirements.
- Collect and maintain admission forms and required student documents.
- Follow up with students regarding fee payments and joining dates.
- Prepare daily and weekly enquiry/admission reports.
- Support the academy team with basic administrative and promotional activities.

Requirements
- Good communication and interpersonal skills.
- Confident in speaking with students and parents.
- Basic knowledge of English and Telugu.
- Hindi communication skills will be an added advantage.
- Basic computer knowledge, including WhatsApp, Excel/Google Sheets, and email.
- Positive attitude and willingness to learn.
- Good

📌 Front Desk Executive (Hyderabad)
🏢 VVR DESIGNZ DIGITAL MARKETING AGENCY
📍 Hyderabad