:

Role Details

Location

Delhi

Role

Relationship Manager/ Senior Relationship Manager

Department

Wholesale Solutions

Eligibility Criteria

CA/ MBA

Required Skills & Competencies

Analytical thinking and attention to detail.

Integrity and strong ethical standards.

Effective communication and reporting.

Process orientation and innovative mindset.

Networking and stakeholder management.

Flexibility for travel.

Key Result Areas

Supporting Actions

Sales Growth & Client Acquisition

Identify business development opportunities and execute client acquisition activities (prospecting, lead generation, client engagement, need articulation, solution fitment, relationship maintenance), driving book expansion and brand presence in the market

Deliver on sales targets as assigned as part of the Mid Corporates segments, by building strong client relationships via proactive engagement and customized solutioning

Scan the market, competitive offerings and potential clients in Mid Corporates segments on a periodic basis; report on emerging trends and business opportunities

Identify, report on and execute opportunities for cross-selling other products/ solutions as per client needs

Client Engagement & Relationship Management

Identify and act on opportunities for effective client engagement through proactive communication and partnership orientation

Operational Effectiveness

Proactively liaise with internal stakeholders to enhance process efficiencies for strong client engagement and relationship management

Drive faster TATs by building strong relationships with internal stakeholders in order to enhance brand credibility and expand customer base

Adopt prescribed improvements in processes and best practices in order to enhance operational productivity, adhere to and improve TATs, and suggest improvements as well





Prepare MIS and report on sales operations and productivity metrics such as disbursements, profits, NPAs, client base expansion, new product launches, recent branches, etc., periodically as per agreed timelines and formats

Internal Stakeholder Management

Proactively build and maintain relationships with key internal stakeholders (E.g. Operations, Risk) for smooth and efficient transactions and issue resolution

Risk Management

Execute compliant Sales Operations and work in line with risk management principles in coordination with Risk team

Support risk management by maintaining focus on prescribed guidelines and process checks at all stages, raising potential alarm cases in advance

Provide inputs on financial risk in proposals to clients and support proposal finalization in accordance with risk management practices

Proactively identify and report risks in order to ensure portfolio quality is maintained

As part of Relationship Maintenance, study client performance (accounts, business performance, etc.) periodically

Liaise with internal stakeholders (such as Risk, Operations etc) and client stakeholders for optimal resolution of specific escalation cases

Desired Profile / Criteria / Skills :

The number under the column JB is number of position or Job level / Band? : It states the Job Band

What will be the internal HR designation for this role and – We don’t have any internal designations here. The designations are as mentioned below itself.

What will be the interview process: Technical rounds (2-3 depending on the team) and post shortlisting by business, there will be an HR Round.

Are you open to looking for people from outstation: For roles in South, preference will be for people who have worked in Large Corporate lending in those cities for at least 3-4 years in those markets

Will this be a individual or Team Management role: Mostly team management roles for all – except RRH Chennai (project & structured finance)

📌 Regional Relationship Head - LC and MM - Delhi
🏢 Vecktra Consulting
📍 Delhi