Front Office Reception & Telesales Executive Location: XPLOR ADVENTURES GIDDENAHALLI Working Hours: 9:30 AM to 5:30 PM Salary: ₹15,000 per month attractive incentives Job Overview We are looking for a responsible, well-spoken and customer-focused individual to join our team as a Front Office Reception & Telesales Executive . The role involves welcoming guests, handling reception responsibilities, attending customer calls, promoting resort packages, and assisting customers with bookings.

Key Responsibilities Welcome and assist guests professionally at the front desk. Handle check-in, check-out and basic guest requirements. Attend inbound and outbound customer calls professionally. Explain resort packages, offers, facilities and services clearly.

Generate leads and follow up with potential customers. Assist customers in selecting suitable packages based on their requirements. Handle resort booking enquiries, confirmations and basic queries. Maintain accurate records of guest details, calls, leads and bookings.





Coordinate with housekeeping, management and other departments when required. Provide excellent customer service and handle customer concerns politely. Achieve assigned telesales and booking targets.

Requirements Positive communication and interpersonal skills. Basic sales and customer-handling skills. Pleasant personality and professional approach. Basic knowledge of computer operations. Ability to handle customers confidently in person and over the phone. Good time management and organisational skills. Ability to work as part of a team.

Additional Expectations

Must be punctual and adhere to working hours. Should be flexible with front-office and telesales responsibilities when required. Positive attitude and willingness to learn. Ability to work in a customer-facing environment. Target-oriented approach with a focus on bookings and customer satisfaction.

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