Job Role

Front Desk Executive / Patient Care Executive

Key Responsibilities

- Receive patients and generate requisition slips based on doctors’ prescriptions or test requisition forms.

- Collect accurate cash or credit payments from patients and customers.

- Check patient readiness for the requested diagnostic tests.

- Guide patients regarding the required tests and direct them to the appropriate rooms or floors.

- Attend incoming phone calls and respond to patient and customer queries professionally.

- Follow up on the status of diagnostic reports.

- Dispatch reports after verifying the identity of the correct recipient.

- Maintain the cash handover register accurately.

- Maintain cash and card transaction records.

- Submit daily cash and transaction reports to the Branch Manager.

- Coordinate with laboratory and branch teams to ensure smooth patient service.

- Maintain proper records and follow company procedures for patient handling and report dispatch.

📌 Receptionist / Front Office Executive (Hyderabad)
🏢 JobTrade
📍 Hyderabad