FRONT OFFICE EXECUTIVE Location: Must operate from 2 locations in Mumbai (Juhu and Kemps Corner) Employment Type: Full Time - no private practice will be permitted Experience: 5 Years Shift: 8:15am & 5:15pm Gender: Female Candidate must have worked in doctor’s clinic, health / wellness centre, skin clinic, dietitians’ clinic, diagnostic centres, etc… Key Responsibilities:  Ability to provide premium & quality service to elite clients (V IMP)  Greet and welcome visitors, clients, and guests in a warm and qualified manner. (IMP)  Exceptional English & Hindi Proficiency: Strong written and verbal communication skills (IMP)  Tech-Savvy: Comfortable and proficient with various computer applications and tools. (IMP)  Organizational Expertise: Excellent organizational abilities to manage tasks efficiently.  Client Coordination: Proven ability to engage and communicate effectively with high-profile clients, both locally and internationally.  Answer and direct phone calls, taking messages when necessary.  Explain services offered to clients and clear all their queries (V IMP)  Assist in registration and payments to ensure smooth experience for the client (V IMP)  Guide & train clients on how to operate our WebApp & MobileApp (V IMP)  Respond to customer inquiries via phone, email, and in-person, providing accurate information and assistance.  Maintain a clean and organized front office area.



 Schedule appointments and manage calendars for staff as needed.  Handle incoming and outgoing mail and packages.  Assist with administrative tasks, including data entry, filing, and document preparation.  Process customer orders (shop) and manage customer accounts.  Collaborate with other departments to ensure seamless service delivery.  Address and resolve customer complaints and issues promptly and effectively.  Maintain confidentiality of sensitive information.  Perform other duties as assigned by management.

Qualifications:  High school diploma or equivalent; additional qualifications in customer service or administration are a plus.  Proven experience in a front office or customer service role is preferred.  Excellent verbal and written communication skills.  Strong interpersonal skills and a friendly demeanour.  Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.  Ability to multitask and work in a fast-paced environment.  Strong problem-solving skills and attention to detail.  Ability to work independently and as part of a team. § Age 30 § Current salary should be around 20k to max 25k per month § Candidates able to perform basic tests on clients such as weight check, body measurements, Blood Pressure, etc.. would be a bonus.

📌 Receptionist / Front Office Executive (Mumbai)
🏢 Human Capital Consultancy Services
📍 Mumbai