Homestay Supervisor / Caretaker; Wayanad (Salary + Incentives)

A premium homestay/apartment property located at Kuppadi, Sulthan Bathery, Wayanad, is looking for a responsible, trustworthy and guest-friendly Supervisor / Caretaker to manage the day-to-day operations of the property.

KEY RESPONSIBILITIES

* Manage bookings through Booking, Airbnb, MakeMyTrip and other online booking platforms.

* Handle booking enquiries, confirmations, cancellations, modifications and guest communications.

* Monitor availability, rates and room/unit status on booking platforms and keep calendars updated accurately.

* Coordinate guest check-in and check-out and ensure a smooth guest experience.

* Ensure rooms and common areas are clean, neat and ready before guest arrival.

* Supervise housekeeping, cleaning, laundry and other property-related activities.

* Attend to guest requests and resolve day-to-day guest issues professionally.

* Coordinate maintenance, repairs, technicians and local service providers.

* Maintain inventory of linen, toiletries,



cleaning materials and other supplies.

* Maintain basic records of bookings, expenses, payments and property activities.

* Ensure the property is secure, clean and properly maintained.

* Report key operational or guest-related issues to management promptly.

CANDIDATE REQUIREMENTS

* Experience in managing bookings through Booking, Airbnb, MakeMyTrip or similar online booking platforms is a key requirement.

* Previous experience in a hotel, resort, homestay, serviced apartment or similar property is preferred.

* Experience as a caretaker, resort/hotel staff, front-office staff or housekeeping supervisor will be an advantage.

* Good communication skills in English and Malayalam.

* Hindi, Tamil, Kannada or other additional language skills will be an added advantage.

* Comfortable using smartphones, computers, WhatsApp and online booking systems.

* Must be trustworthy, responsible, polite, guest-frie

📌 Homestay Supervisor (Sultan Bathery)
🏢 The Vista
📍 Sultan Bathery