24 Aug
|
TechDefence
|
Ahmedabad
24 Aug
TechDefence
Ahmedabad
Job Title: Key Account Manager
Company: TechD Cybersecurity Ltd.
Location: Ahmedabad
Experience: 4-8 years
Type: Full-Time | Individual Contributor
About Techdefence
Techdefence Labs Solutions Limited is a leading cybersecurity company, providing cutting-edge security services, compliance solutions, managed security offerings, and the sale of best-in-class cybersecurity OEM products. We protect enterprises by combining technical depth, threat intelligence, and industry experience to create robust security postures across industries.
Role Overview: We are seeking a proactive and client-focused Key Account Manager responsible for building strong customer relationships, managing key client accounts, and ensuring high levels of customer satisfaction. The role requires excellent communication, presentation skills, and the ability to understand client requirements and coordinate with internal teams to deliver effective solutions.
Key Responsibilities
Manage and nurture relationships with assigned key accounts
Act as the primary point of contact between clients and the organization
Understand customer business needs and align company solutions accordingly
Conduct client meetings, presentations, and follow-ups
Ensure timely resolution of client queries and concerns
Coordinate with sales, technical, and delivery teams for smooth execution
Monitor account performance and identify growth opportunities
Support account renewals, upselling, and cross-selling initiatives
Maintain regular communication to ensure customer satisfaction and retention
Skills Required
Excellent verbal and written communication skills
Strong presentation and client-handling abilities
Relationship-building and stakeholder management skills
Valuable organizational and coordination capabilities
Problem-solving mindset with attention to detail
Ability to manage multiple accounts simultaneously.
Skills: communication,client requirements,customer,client accounts,teams,cybersecurity,key account manageme
📌 Key Account Manager (Ahmedabad)
🏢 TechDefence
📍 Ahmedabad