Job Summary

We are looking for a senior, highly analytical and execution-oriented leader to own and strengthen Demand Supply Management, Resource/Capacity Planning, Process Excellence, and Management Reporting. This role will serve as the central point of orchestration between business demand and available supply/capacity, ensuring that requirements are accurately forecasted, prioritized, fulfilled, and tracked. The individual will establish strong operating mechanisms, streamline processes, drive governance, and build dashboards that provide leadership with clear visibility into demand, capacity, utilization, fulfilment, risks, and operational performance.
Responsibilities
Demand Supply Management
- Own the end-to-end demand and supply planning process, from demand intake through fulfillment and closure.
- Consolidate and validate demand across business units, programs, projects, geographies, and skill groups.
- Develop short-, medium-, and long-term demand forecasts and capacity plans.
- Map demand against available capacity/supply and proactively identify gaps, surpluses,



bottlenecks, and emerging risks.
- Drive prioritization and allocation decisions when demand exceeds available capacity.
- Establish mechanisms for demand aging, fulfillment tracking, capacity management, utilization, and deployment.
- Partner with relevant teams to develop mitigation plans for supply gaps, including hiring, internal movement, upskilling, cross-utilization, or other capacity levers.
- Improve forecast accuracy through historical trend analysis and regular reconciliation of planned versus actual demand.
Process Excellence Governance
- Assess existing processes and identify opportunities to simplify, standardize, automate, and scale operations.
- Design transparent end-to-end workflows covering demand intake, validation, prioritization, allocation, fulfillment, escalation, and closure.
- Define SLAs, KPIs, process controls, ownership, and escalation mechanisms.
- Establish a strong ope

📌 Sr Resource Manager (Noida)
🏢 Salmon Commerce
📍 Noida