Responsibilities:
Handle a high volume of inbound customer calls, emails, and chats in a timely and efficient manner.
Provide accurate and helpful information regarding products, services, pricing, and promotions.
Accurately process orders, payments, and returns.
Identify and address customer needs, proactively suggesting relevant products or services.
Maintain accurate records of customer interactions in the CRM system.
Contribute to a positive and team-oriented team environment.
Stay updated on product knowledge, company policies, and industry best practices.
Proactively identify areas for process improvement and contribute to solutions.

Qualifications:
High school diploma or equivalent
Minimum of 1 year of experience in sales.
Excellent verbal and written communication skills.




Strong problem-solving and conflict resolution skills.
Proficiency in using computers and CRM software.
Ability to work effectively in a fast-paced environment.
Ability to multitask and prioritize effectively.
Ability to work independently and as part of a team.
Strong work ethic and commitment to exceeding expectations.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sales Representative (Noida)
🏢 Lightfire Solutions
📍 Noida