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Job description
Join a Global Leader in Poultry Automation
Nova-Tech Engineering, headquartered in Minnesota (USA), is a rapidly growing global leader in agri-tech innovation. We specialize in automation solutions for the poultry and aquaculture industries. Since our founding in 1992, we've grown from a single visionary’s idea into a company serving over 500 commercial hatcheries across 69+ countries.
Our patented Infrared Beak Treatment (IRBT) technology has transformed hatchery performance worldwide. As part of our mission to feed the world responsibly, we're expanding our presence in India and Asia—and we’re looking for driven, forward-thinking professionals to join us on this journey.
Position: Field Technician – Poultry (India-Based)
We're seeking an experienced
Field Technician
based in India to manage customer service and support installation & training of customers across India.
This is a
remote, travel-intensive role
ideal for professionals in
Poultry production, hatchery operations, Engineering, Animal Science
who are passionate about innovation in poultry operations.
Responsibilities
Strategic Customer Management
- Build and maintain trusting relationships with customers including hatchery leadership and staff.
- Respond to customer inquiries and concerns in a timely manner with the proper sense of urgency.
- Keep the regional manager informed of any customer concerns or needs for additional support.
- Perform system installs and complete all required documentation.
- Keep CE up to date with fully accurate data on all assigned accounts.
- Plan and execute trips to customer locations in the most productive manner.
- Monitor customer data and relay trends or concerns to regional manager and hatchery leadership if appropriate.
- Ensure each hatchery is properly maintaining Nova-Tech equipment through training and evaluations.
- Evaluate treatment
📌 Field Technician – Poultry (India)
🏢 Tractus
📍 India