Role & responsibilities

1. Quality Management

- Develop, implement and maintain the companys Quality Management System (QMS).
- Ensure compliance with applicable quality standards, customer requirements and internal procedures.
- Monitor product and process quality from incoming material to final dispatch.
- Establish quality objectives, KPIs and improvement plans.

2. Documentation & Quality Systems

- Prepare and maintain quality-related documents, procedures, work instructions and formats.
- Control inspection standards, quality plans, check sheets and process documentation.
- Maintain records related to inspection, testing, rejection, rework and corrective actions.
- Review and update quality documentation as required.

3. Incoming, In-Process & Final Inspection

- Supervise incoming material inspection and supplier quality checks.
- Ensure proper inspection at various stages of production.
- Monitor final inspection and testing before dispatch.
- Ensure measuring instruments and testing equipment are properly calibrated.

4. Customer Complaints & Corrective Actions

- Handle customer complaints and coordinate root-cause analysis.
- Implement CAPA Corrective and Preventive Actions.
- Prepare 8D reports, RCA reports and other customer-required quality reports.
- Track corrective actions until effective closure.

5. Supplier Quality Management

- Evaluate and monitor supplier quality performance.
- Conduct supplier audits where required.
- Coordinate corrective actions for supplier-related quality issues.
- Work with Purchase and Production teams to improve incoming material quality.

6. Internal & External Audits

- Plan and conduct internal quality audits.
- Coordinate customer, certification and third-party audits.
- Ensure timely closure of audit observations and non-conformities.




- Maintain audit records and compliance documentation.

7. Process & Product Improvement

- Identify recurring quality problems and implement preventive measures.
- Use 7 QC tools, Pareto analysis, Fishbone, 5 Why, FMEA, SPC, MSA and other quality techniques.
- Reduce rejection, rework, scrap and customer complaints.
- Work with Production, R&D; and Engineering teams on process improvements.

8. R&D; / New Product Quality

- Coordinate quality requirements during recent product development.
- Review drawings, specifications and quality standards.
- Support prototype and validation testing.
- Ensure quality requirements are incorporated before mass production.

9. Team Management

- Lead and supervise Quality Engineers, Inspectors and other quality personnel.
- Allocate inspection responsibilities and monitor performance.
- Train employees on quality procedures and standards.
- Develop the technical and problem-solving capabilities of the quality team.

10. MIS & Management Reporting

- Prepare monthly/weekly quality reports for management.

- Monitor KPIs such as

- Rejection %

- Rework %

- Scrap %

- Customer complaints

- Supplier rejection

- PPM

- Cost of poor quality
- Audit non-conformities
- Present quality performance and improvement plans to management.

Preferred candidate profile :- For a Deputy Manager Quality, I would preferably look for:

- 7–10 years of experience
- Engineering/technical qualification
- Manufacturing/Hydraulic Valve/automobile/engineering industry experience
- Strong knowledge of QMS and quality documentation
- Experience with internal/customer audits
- Experience handling customer complaints
- Exposure to R&D; / new product development
- Good knowledge of drawings, specifications and inspection methods
- ERP/SAP knowledge is an advantage
- Strong team-management and communication skills

📌 Quality Manager (Ahmedabad)
🏢 Boss Hydraulics
📍 Ahmedabad