Job Summary:

Responsible for maintaining and improving quality standards, ensuring compliance with company procedures and customer requirements, monitoring team performance, and implementing corrective and preventive actions.

Roles & Responsibility

- Develop, implement, and maintain quality standards and procedures.
- Monitor and evaluate the quality of products/services/processes.
- Conduct regular quality inspections and audits.
- Identify quality issues, analyze root causes, and implement corrective actions.
- Track quality KPIs and prepare regular performance reports.
- Handle customer complaints and coordinate resolution.
- Ensure compliance with company policies, SOPs, and applicable standards.
- Train employees on quality procedures and best practices.
- Lead continuous improvement initiatives.
- Coordinate with production, operations, and other departments to resolve quality problems.
- Maintain quality documentation and records.
- Ensure the team follows safety, quality, and operational requirements.

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📌 Quality Manager (Guwahati)
🏢 Alankit
📍 Guwahati