This is a remote position.

Role Summary

Were looking for a rare blend of talenta Delivery Manager who brings together the strategic mindset of a Product Manager, the empathy of a User-Centred Design (UCD) leader, and the delivery rigor of an experienced Agile practitioner in the public sector.

You will work at the heart of multidisciplinary teams delivering complex public-facing digital services. Youll need to juggle policy, user needs, technology constraints, and GDS standardswhile enabling teams to deliver high-quality outcomes iteratively and at pace.

Key Responsibilities
- Agile Delivery Leadership
- Own the end-to-end delivery of digital services across Discovery, Alpha, Beta, and Live phases.
- Facilitate agile ceremonies (stand-ups, planning, retrospectives, reviews) with a focus on value delivery and team health.
- User-Centred & Product Thinking
- Act as the glue between UCD, product, and technical teams ensuring the user voice drives service design.
- Translate user research insights into delivery plans,



prioritising features based on user value and organisational outcomes.
- Align delivery goals with the product roadmap, policy direction, and GOV.UK design principles.
- Stakeholder Engagement
- Build trusted relationships with senior stakeholders across government departments, policy, and operations.
- Translate technical and delivery language into transparent, outcomes-focused communication.
- Manage expectations, unblock decision points, and foster alignment across service ecosystems.
- Delivery Governance & Reporting
- Own delivery governance, reporting, and risk management across multiple teams or work streams.
- Prepare for and contribute to service assessments, spend approvals, and assurance boards.
- Work with commercial and finance colleagues to ensure timely procurement and contract alignment.

Essential Skills & Experience
- Strong UCD/Product background: Prior experience as a product manager, user researcher, or service designer before moving int

📌 Delivery Manager (India)
🏢 Scrumconnect
📍 India