Company Overview

Even Healthcare is a modern, integrated healthcare organization focused on delivering high-quality, patient-first care through a blend of strong clinical practices, technology, and operational excellence. As we expand our physical hospital footprint, we are building hospitals designed for safety, efficiency, and superior patient experience. Hospital commissioning at Even is a mission-critical activity, and this role offers the opportunity to be at the center of launching a high-impact healthcare facility.

MANAGER ON DUTY (MOD)

Position Title

Manager on Duty (MOD)

Department

Hospital Operations

Reporting To

Hospital Administrator / CEO

Location

Indranagar , Bengaluru

Employment Type

Full-Time - Shift Duty

POSITION SUMMARY

The Manager on Duty (MOD) is the designated operational authority during their shift at Even Hospitals, HBR Layout. The MOD acts as the single point of accountability for all front-desk operations, patient flow, facility oversight, and administrative decisions when senior management is not in office.



This role demands a balanced combination of clinical administrative acumen, empathy, and decisive leadership.

KEY RESPONSIBILITIES

1. Front Desk & Registration Management
- Oversee and manage patient registration and OP (Out-Patient) front desk operations end-to-end.
- Ensure accurate and timely data entry of patient demographics, insurance, and referral information.
- Conduct OP billing and generate bills ensuring compliance with hospital tariff policies.
- Manage patient admission processes including routine admissions and Emergency Room (ER) admissions.
- Coordinate bed allocation during admissions in coordination with the nursing station and ward staff.

2. IP Billing & Patient Counselling (After-Hours)
- Assume IP (In-Patient) billing counselling responsibilities when the dedicated IP billing team is unavailable.
- Clearly communicate billing estimates, insurance co-pay, and payment policies to patients and families.

📌 Manager on Duty (Bengaluru)
🏢 Even
📍 Bengaluru