Job Summary

Serve as the liaison between Records Management and user departments regarding Trial Master files. Apply Records Management expertise to provide project related assistance across complex and multiple project(s), sites, and project teams. Ensure all work is conducted in accordance with Standard Operating Procedures (SOPs), policies, practices, good clinical practices, applicable regulatory requirements, and meets quality and timeline metrics.
Essential Functions
- Ensure project deadlines, commitments, and goals are met by monitoring team s daily outputs
- Coordinate the retrieval of records requested by users and prepare closed studies for transfer to clients
- Monitor filing accuracy and compliance to IQVIA or customer file plans and Standard Operating Procedures (SOPs)
- Maintain records center security to protect record integrity by ensuring compliance to SOPs
- Interface with departments to support retrieval projects and ensure information needs are met
- Monitor and assist in the preparation of closed studies for transfer to clients per agreed due dates




- Train team members on records management tasks, policies, and procedures
- Serve as primary contact for clients
- Coordinate transfer, recall, and disposition of records to commercial records storage centers
- Oversee disposal of obsolete records and ensure effective maintenance of records storage space, supplies, and equipment
- Assist management with the implementation of strategic goals, plans, cost proposals, and resource projections for records management projects
- Conduct and manage processes and train staff on processes
- May function as team leader for records management projects
Qualifications
- High School Diploma or equivalent Req
- 3 years experience working in a Records Management environment. Equivalent combination of education, training and experience.
- Strong knowledge of applicable research and regulatory requirements, i.e., International Conference on Harmonization (ICH), Good

📌 TMF Specialist (Bengaluru)
🏢 Iqvia Biotech
📍 Bengaluru