Job Title

ServiceNow Developer

Job Summary

AMD is seeking a highly skilled ServiceNow Developer with strong expertise in ServiceNow applications (e.g. ITSM, ITOM, HRSD), platform configuration, custom application development, and integrations. The ideal candidate will bring strong AI/GenAI experience, including applied use of AI-driven automation. Additionally, the candidate will have hands-on experience delivering AI capabilities within the ServiceNow platform (e.g., Now Assist, Predictive Intelligence, Virtual Agent).

Key Responsibilities
- Design, develop, and implement ServiceNow solutions, including custom applications, workflows, and integrations (using REST APIs, JDBC, MID servers, and Integration Hub) with a focus on keeping the instance as Out-of-the-Box as possible.
- Develop and maintain ServiceNow workflows, business rules, UI policies, ACLs, and notifications.
- Collaborate with various teams to gather requirements and translate them into technical specifications.
- Design, develop, and implement AI-driven solutions leveraging the ServiceNow platform.




- Troubleshoot and resolve issues with ServiceNow platform, configurations and customizations.
- Provide expertise on technical questions related to the development of ServiceNow functions.
- Mentor junior developers and provide technical guidance and support.
- Drive development using agile methodology and software development processes.
- Participate in ServiceNow upgrades, enhancements, and reviewing and aligning to instance health scans.
- Develop and maintain documentation for ServiceNow configurations and customizations.
- Stay up to date with ServiceNow releases, current features, and best practices.
- Collaborate with the team to ensure timely and prioritized completion of deliverables.

Preferred Experience
- 4-6 years of experience in the ServiceNow platform across administration and development.
- Strong knowledge of ServiceNow platform and architecture.
- Experience with ServiceNow ITSM and fam

📌 ServiceNow Developer (Hyderabad)
🏢 Advanced Micro Devices (AMD)
📍 Hyderabad