At Kapture CX, we are looking for an Associate Product Manager in our Product team.

Who are we?

Kapture CX is a leading SaaS platform that helps enterprises automate and elevate customer experience through intelligent, AI-powered solutions. We partner with enterprises across industries to bring scalable automation and insight-driven efficiencies to their CX operations. Over a thousand clients across 18 countries have used Kapture’s products to enhance their customer experience, including Unilever, Reliance, Coca-Cola, Bigbasket, Meesho, Airtel Payments Bank and Cathay Pacific. Kapture delivers industry-specific solutions powered by AI, tailored workflows, and seamless automation.

Kapture CX is headquartered in Bangalore and we have offices in Mumbai and Delhi/NCR in India, in addition to offices in the USA, UAE, Singapore, Philippines and Indonesia.

What is this role all about?

Dive into the heart of product innovation where you'll shape cutting-edge AI-driven CX solutions, collaborate with top talent,



and drive real impact for global enterprises—all while accelerating your growth in product management.

Sounds interesting?

Here’s a more detailed description of what you will do in this role:
- Collaborate with senior product managers and stakeholders to define bold product visions, strategies, and roadmaps that propel Kapture forward.
- Dive deep into market research and competitor analysis, uncovering trends, customer needs, and game-changing opportunities for enhancements.
- Gather and document razor-sharp product requirements from stakeholders, customers, and feedback, turning insights into actionable plans.
- Partner with UX/UI teams to craft intuitive designs that deliver exceptional user experiences, then coordinate with engineering for seamless, high-impact launches.
- Analyze performance metrics and user feedback to fuel data-driven decisions, while testing features and maintaining crystal-explicit communication across teams.

This is a Bengaluru-based ro

📌 Associate Product Manager (Bengaluru)
🏢 Kapture CX
📍 Bengaluru