Job Summary

We are seeking an experienced and energetic Head – Healthcare Coach to lead our

healthcare coaching team and drive patient engagement, wellness, and chronic disease

management programs. The ideal candidate will oversee coaching operations, mentor

healthcare coaches, establish best practices, and ensure the delivery of high-quality,

patient-centered care through both virtual and in-person programs.

Role & responsibilities
- Lead and manage the Healthcare Coaching team to deliver high-quality patient

support.
- Develop and implement coaching strategies, workflows, and standard operating

procedures (SOPs).
- Design personalized health coaching programs focused on preventive care, lifestyle

modification, and chronic disease management.
- Monitor coaching quality, patient outcomes, and team performance through defined

KPIs.
- Recruit, train, mentor, and evaluate healthcare coaches.
- Collaborate with physicians, dietitians, nurses, and other healthcare professionals to

provide integrated patient care.
- Ensure compliance with healthcare regulations,



clinical guidelines, and

organizational policies.
- Drive patient engagement, retention, and satisfaction initiatives.
- Analyze program performance and prepare reports for senior leadership.
- Identify opportunities to improve operational efficiency and enhance patient

experience.
- Lead health awareness campaigns, wellness initiatives, and patient education

programs.
Requirements
- Bachelor or Master degree in a healthcare-related field.
- 8 years of experience in healthcare coaching, patient engagement, wellness

programs, or chronic disease management.
- Minimum 3 years of experience leading healthcare coaching or clinical support

teams.
- Experience in telehealth or digital healthcare is highly preferred.
- Strong leadership and people management skills.
- Excellent coaching, mentoring, and communication abilities.
- Knowledge of preventive healthcare, lifestyle medicine, and chronic disease

man

📌 Head Coach (Mumbai)
🏢 Appex Innovation
📍 Mumbai