We are looking for a Subscriptions Management Professional with min 4 years of experience in managing subscription services, preferably within the OTT video streaming or mobile app industry. The successful candidate will be responsible for overseeing the subscription lifecycle, ensuring a seamless and engaging experience for our users, and implementing strategies to drive subscription growth and retention. If you are a meticulous professional with solid analytical and organizational skills, we want to hear from you

*Key Responsibilities:*

Subscription Lifecycle Management:
- Oversee the entire subscription lifecycle from sign-up to renewal, ensuring a smooth and user-friendly process.
- Monitor and manage subscription billing, payments, and invoicing to ensure accuracy and timeliness.

Data Analysis and Reporting:
- Analyse subscription data to identify trends, opportunities, and areas for improvement.
- Generate and present regular reports on key metrics such as subscription growth, churn rates, and revenue.

Customer Support and Issue Resolution:




- Collaborate with customer support to address and resolve subscription-related issues and inquiries.
- Implement feedback mechanisms to improve the subscription experience based on customer insights.

Retention and Growth Strategies:
- Develop and execute strategies to increase subscription retention and reduce churn.
- Work with marketing and product teams to implement campaigns and features aimed at attracting and retaining subscribers.

Pricing and Packaging:
- Assist in developing and optimizing pricing strategies and subscription packages to maximize revenue and customer satisfaction.
- Conduct market research to stay informed about industry trends and competitor offerings.

Collaboration and Communication:
- Work closely with cross-functional teams including marketing, finance, product, and analytics to ensure alignment on subscription goals and initiatives.
- Communicate subscription strategies and performance

📌 Subscription Marketing Professional (Mumbai)
🏢 Ultra Media & Entertainment
📍 Mumbai