Page Break 1) Job Purpose:

Write the purpose for which the job exists (in 2-3 lines)

To be responsible for smooth store operations, store performance, process compliance and profitability of the respective store.

2) Dimensions

Number of stores

Business/Unit Workforce Number

Value of Business Handled

Net Working Capital

NSV Target

No. of unique third party/vendors handled

Value of receivables and payables handled

3) Job Context & Major Challenges:

Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business / Unit / Function / Department / Section

Key Challenges:

1. Planning and implementing store performance initiatives, unique to the context and target market of the store
2. Effective monitoring of performance, compliance & budgets of the store
3. Maintaining higher standards of store operations and customer service to meet competition

4) Key Result Areas:

Write





the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)

Key Result Areas

Supporting Actions

Ficial Deliverables to ensure target achievement
- Opex reduction - Rationalization in Manpower, H&S;, Power, R&M; costs, except OC
- Leverage all inputs - marketing, product, space efficiency & operations - to ensure that recent & annualized stores achieve their ABPs
- Set store wise weekly targets and continuously track the 3 most critical Ops KPIs
- Making sure all factors affecting shrinkage is covered to ensure shrinkage control
- To ensure increase in basket size for each customer

Enhancing consumer experience at stores to increase repeat purchase
- Taking required initiatives to ensure consistency in store standards as listed
- Execute store improvement plan to deliver objectives of customer, people efficiency
- Ensure improvement in customer interaction standards by improvements in - Customer service (measu

📌 ASM (Kolkata)
🏢 ABFRL
📍 Kolkata