Responsibilities
Lead and deliver compelling product demos tailored to customer workflows and pain points.
Partner with Sales and Product teams during discovery, solution positioning, and proposal support.
Understand customer requirements and map them to product capabilities and value propositions.
Support RFPs, pilots, and proof-of-concept discussions as needed.
Act as a trusted partner for assigned customer accounts post-sale.
Track customer health, usage trends, and adoption metrics.
Conduct regular business reviews (QBRs) and success check-ins with clients.
Communicate KPIs, outcomes, and ROI clearly to customer stakeholders.
Articulate measurable business value delivered through the platform (e.g., efficiency gains, denial reduction, recovery improvements).
Identify upsell and expansion prospects in collaboration with Sales and Product teams.
Proactively manage risks to customer satisfaction and retention.
Work closely with Product, Engineering, and Implementation teams to relay customer feedback.
Support smooth handoffs between sales, implementation, and ongoing

📌 Pre Sales & Account Management Consultant Moradabad
🏢 HealthRecon Connect
📍 Moradabad