Opening of L2 /L3 Production Support Engineer in Bangalore

:

Position : L2 /L3 Production Support Engineer

Location : Bangalore

Budget : 10-11 LPA

Shift : Rotational shifts (24/7 support)

Key Responsibilities:

- Provide L2/L3 application and production support
- End-to-end ticketing management (beyond just monitoring)
- Monitoring application health, analyzing error logs
- Incident Management, Problem Management, Change Management
- Execute batch jobs using Scheduler tools (Autosys/Control-M) / Any scheduler
- Follow ITIL processes for service delivery

Mandatory Skills & Experience:

- Proven L2/L3 application/production support experience
- End-to-end ticketing lifecycle management
- Solid knowledge of Autosys/Control-M schedulers / Any scheduler
- ITIL framework understanding
- Basic SQL queries for troubleshooting

Monitoring tools and error log analysis expertise

Qualifications

B.E or B tech preferred

Education gap are not allowed

📌 Productionsupport engineer (Bengaluru)
🏢 Future Talent advisory
📍 Bengaluru