Conduct product demonstrations for customers and internal teams. Explain technical features and advantages effectively.
- Project Management (Customer-wise)
Manage customer-specific projects from initiation to completion. Coordinate required actions across all departments to ensure timely delivery.
- Sales Tools Development
Create, review, and refine sales tools and presentations. Ensure tools are aligned with product updates and customer needs.
- Engineering Change Notice (ECN) Regularization
Implement and regularize ECN processes. Maintain accurate documentation and communication of changes.
- Documentation & Reporting
Track Daily Call Reports (DCR)
and ensure timely updates. Prepare troubleshooting guides and provide technical support documentation.
- Customer Acceptance Tests
Attend CFAT (Customer Factory Acceptance Test) and VFAT (Vendor Factory Acceptance Test). Ensure compliance with customer requirements during testing phases.
- Technical Support & Troubleshooting
Provide technical assistance to customers and internal teams. Develop troubleshooting guides for common product issues.
Minimum 2+ Years Exp in Machinery Manufacturing Industry