APM Terminals

Location (Onsite): Bangalore
Job Summary

The Operations Supervisor is responsible for overseeing daily warehouse operations, ensuring secure, efficient, and accurate execution of inbound, outbound, inventory, and value-added services. The role focuses on achieving operational targets, maintaining customer service levels, optimizing manpower utilization, ensuring compliance with safety and quality standards, and driving continuous improvement initiatives.
Key Responsibilities
1. Operational Supervision
- Supervise and coordinate daily warehouse operations, including inbound, outbound, inventory, and VAS activities.
- Monitor workforce productivity and ensure adherence to operational plans and customer SLAs.
- Allocate manpower effectively based on workload and operational priorities.
- Ensure daily targets are achieved as per the agreed operational plan.
2. Inbound Outbound Management
- Coordinate receiving, unloading, put-away, picking, packing, and dispatch activities.
- Ensure timely processing of customer orders with high accuracy.




- Monitor daily volume trends and adjust resources to meet operational requirements.
- Coordinate with transporters and customers to ensure smooth shipment execution.
3. Inventory Management
- Ensure inventory accuracy through cycle counts, stock audits, and reconciliation activities.
- Investigate inventory discrepancies and implement corrective actions.
- Monitor inventory movement and ensure accurate system transactions.
- Support monthly and annual stock-taking activities.
4. Safety Compliance
- Ensure strict adherence to warehouse safety policies and procedures.
- Conduct regular safety briefings and toolbox talks.
- Identify and address unsafe conditions and practices immediately.
- Ensure compliance with customer, company, and statutory requirements.
5. Quality Management
- Maintain quality standards for storage, handling, and dispatch operations.
- Conduct quality checks and audits to minimize errors and damages.

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