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The OPD/IPD/TPA Executive is responsible for managing outpatient and inpatient services, along with insurance/TPA desk operations. The role ensures smooth patient flow, accurate documentation, and effective coordination between patients, doctors, and insurance providers while maintaining compliance with hospital policies and NABH standards.
- Key Responsibilities

OPD (Outpatient Department):
- Manage patient registration, appointment scheduling, and billing.
- Guide patients to consultation rooms, diagnostic services, and procedures.
- Ensure smooth patient flow and address patient queries/grievances.
- Maintain OPD records, registers, and prepare daily MIS reports.

IPD (Inpatient Department):
- Handle patient admission, transfer, and discharge processes.
- Coordinate with nursing, billing, pharmacy, and support services for seamless patient care.
- Maintain accurate records, consent forms, discharge summaries, and bed occupancy status.
- Guide patients/attendants about admission procedures, billing estimates, and hospital policies.




- Collect patient feedback during discharge for quality improvement.

TPA (Third Party Administrator / Insurance Desk):
- Process cashless admission and discharge for insured patients.
- Verify insurance documents, policy details, and eligibility.
- Liaise with insurance companies/TPAs for pre-authorization and approvals.
- Prepare and submit claims with proper documentation (bills, reports, discharge summaries).
- Ensure timely follow-up for settlement and update patients on approval/rejection status.
- Maintain TPA MIS reports and ensure compliance with IRDA/hospital norms.
- Qualifications Experience
- Graduate in any discipline (preferably in Hospital Administration, Commerce, or related field).
- Minimum 1-2 years of experience in OPD, IPD, or TPA desk preferred.
- Familiarity with hospital processes and insurance claim procedures desirable.
- Skills Competencies
- Solid communication and interpersonal skills.
- Proficiency in

📌 OPD/IPD/TPA Professional (Jodhpur)
🏢 Medipulse Hospital
📍 Jodhpur