Manager, Benefits Leave Administration Transformation Process Optimization (GBSC People Capability)

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.

Who is GBSC
The Global Business Solutions Center (GBSC) is a powerhouse of innovation and strategic partnership inside of Mastercard that combines operational excellence with a vision for what s next.



More than a service provider; it is a collaborative force that delivers impactful outcomes. Anchored in strong, reliable operations, the GBSC brings to life bold ideas that empower teams across Finance, Legal, People Capability, Sales, Marketing, and Product.

About the Role
The Manager, Benefits Leave Administration Process Design Optimization Lead is responsible for designing, optimizing, and continuously improving global perks and leave administration processes to ensure they are standardized, compliant, employee centric, and digitally enabled across countries.
This role applies leading practice process architecture, documentation, governance enablement frameworks, and optimization initiatives across the end to end benefits lifecycle-including benefit eligibility, enrollment, life event changes, ongoing administration, vendor interactions, employee communications, reporting, and post event activities-while partnering closely with regional Benefits tea

📌 Manager, Benefits (Pune)
🏢 Mastercard
📍 Pune