Job Summary

This is a Work from Office profile.

We are looking to hire a team player who understands software development and wants to be a part of a successful startup.

Responsibilities
- End-to-End Client Onboarding: Successfully transition recent clients onto HRStop by setting up their employee data, leave policies, and system configurations for a seamless start.
- Query Resolution Product Support: Act as the primary point to resolve daily client queries on "how to use" HRStop via support calls, emails, and chat.
- Driving Platform Adoption: Proactively monitor client usage and handhold users to ensure they are actively adopting all available HRStop modules.
- Client Training Webinars: Conduct regular product training sessions, live webinars, and interactive workshops for client HR teams and their employees.
- Product Change Communication: Own the communication of all new feature releases, system updates, and UI changes, ensuring clients understand and adapt to platform enhancements.
- Grievance Escalation Handling:



Efficiently manage client complaints and coordinate closely with the product team to resolve complex technical issues.
- HR Process Payroll Assistance: Utilize foundational HR and payroll knowledge to help clients map their internal compliance, payroll structures, and HR workflows directly into HRStop.
- Product Documentation: Create and update user-friendly client resources, including FAQs, user manuals, and feature guides.

Interview Process
- Online Registration - Apply directly through our hiring platform. (Registration is via the hiring platform and job portal.)
- Online Assessment Cognitive Analytical Evaluation - Duration: ~50 minutes | Mode: Self-proctored, AI-evaluated. This assessment link is automatically sent once registration is completed.
- Online Assessment Workplace Awareness - Duration: ~25 minutes. Triggered automatically for candidates who qualify the first assessment.
- Online Assignment HR Practice Lab - Duration: ~2-3 hours (to b

📌 HR Executive (Noida)
🏢 Great Developers
📍 Noida