Merchant Activation Coordination Intern Pune, India

We are looking for a Merchant Activation Coordination Executive to manage the end-to-end merchant onboarding and activation process after the Merchant Application Form (MAF) has been submitted by the Sales/Business Development team. The ideal candidate will serve as the primary point of contact for merchants throughout the onboarding journey, ensuring a seamless experience and driving faster activation of payment services through proactive coordination and follow-up.

Company Overview
- PayGlocal is a global payments company that fosters global commerce. Our suite of offerings facilitate cross-border payments and solve the challenges surrounding it through three main pillars - the business, the experience and the associated risk.
- Founded by finance veterans and experts, our understanding of merchant business, international business, security and regulatory standards help build impactful payment solutions. We partner with large enterprises and export merchants for seamless customer payment journeys.




- Be a part of lasting innovation - create current products, new processes and new standards. Join us to help us shape the future of payments.

What will you be working on
- Merchant Activation Management
- Take ownership of merchant activation once the MAF is submitted by the Sales team.
- Act as the primary point of contact for merchants throughout the onboarding lifecycle.
- Track merchant progress across KYC, Risk, Compliance, and TID stages.
- Ensure timely account activation and merchant go-live.
- KYC Coordination
- Coordinate with the KYC team to understand pending requirements and observations.
- Proactively reach out to merchants for collection of pending documents or clarifications.
- Work closely with Business Development teams and merchants to ensure KYC queries are resolved promptly.
- Drive closure of KYC pendencies to avoid activation delays.
- Risk Query Resolution
- Liaise with the Risk team to understan

📌 Merchant Activation (Pune)
🏢 PayGlocal
📍 Pune