23 Aug
|
JobTrade
|
Hyderabad
23 Aug
JobTrade
Hyderabad
Job Role: RO Technician
Job Description
Visit customer locations across Hyderabad to provide installation, troubleshooting, and technical support.
Attend and resolve assigned customer service tickets.
Install and configure Wi-Fi routers and internet devices.
Install, troubleshoot, and service RO/water purifier connections.
Diagnose and resolve connectivity, hardware, and installation-related issues.
Assist customers with mobile application setup and usage.
Ensure timely closure of service requests while maintaining quality customer service.
Maintain daily service reports and update ticket status accurately.
Communicate with customers professionally and explain technical issues and solutions clearly.
Daily Targets
Resolve a minimum of 10 service tickets per day.
Travel approximately 80–100 km per day to customer locations.
Required Qualifications
12th Pass or above.
Prior experience in DTH, Broadband, Telecom, RO Service, or Field Service is preferred.
Freshers with basic technical knowledge can also apply.
Valuable communication and customer-handling skills.
Basic knowledge of smartphones and mobile applications.
Minimum English writing knowledge is mandatory.
Mandatory Requirements
Own two-wheeler (Bike).
Valid Driving License (DL).
Willingness to travel extensively within Hyderabad.
Ability to work independently in field locations.
Key Skills
Wi-Fi Installation
RO Installation & Servicing
Hardware Troubleshooting
Connectivity Troubleshooting
Customer Service
Mobile App Support
Technical Support
Field Service
Time Management
Customer Handling
Basic English Writing
Working Hours
9–10 hours per day
Weekly Off: Any one day as a compensatory off.
Job Details
Location: Hyderabad
Work Area: All over Hyderabad
Employment Type: Full Time
Role / Category: Field Service Technician
Experience: Freshers and Experienced Candidates can apply
Education: 12th Pass or above
📌 Ro Technician Hyderabad
🏢 JobTrade
📍 Hyderabad