Job Role: Voice Process Agent

Job Description
- Make outbound calls to customers using assigned leads.
- Conduct regular follow-ups with prospective customers.
- Understand customer requirements and identify suitable products or services.
- Build strong customer relationships based on trust and effective communication.
- Suggest the right product to customers based on their needs.
- Maintain accurate records of customer interactions and lead follow-ups.
- Handle customer queries professionally and provide appropriate information.
- Follow up consistently to improve lead conversion and achieve assigned targets.
- Work collaboratively with the team to achieve business and customer service objectives.

Required Skills & Qualifications
- Experience:



Minimum 6 months of experience in any Voice Process for candidates with +2 qualification.
- Freshers: Graduates can also be considered.
- Fluent in Hindi and English.
- Solid verbal communication and interpersonal skills.
- Good customer-handling and persuasion skills.
- Ability to understand customer requirements and recommend suitable solutions.
- Target-oriented and disciplined approach.
- Good follow-up and relationship-building skills.

Job Details
- Company: Scorelabs.
- Process: Voice Process / Outbound Calling.
- Working Days: 6 days a week.

📌 Voice Process Agent-Begumpet (Hyderabad)
🏢 JobTrade
📍 Hyderabad