Job DescriptionWhy this role exists
nAgency partnerships don't grow themselves — they grow because someone owns the relationship strategically, spots opportunities before the client asks, and takes real commercial accountability for the outcome. This role exists to be that owner: managing a portfolio of high-value agency accounts, driving growth, and identifying AI and workflow automation opportunities that create measurable impact for clients.
nThis goes well beyond relationship management. You'll be the primary point of contact for agency partners while working closely with internal delivery teams across design, development, QA, and marketing — translating client needs into delivery, and delivery progress back into strategic client conversations.
nThis role is not a valuable fit if:
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You've managed accounts but haven't owned commercial outcomes such as upsell, renewal, and revenue targetsn
You're looking for a coordination or support role — this is a full account ownership position with commercial accountabilityn




You haven't worked with US-based clients or managed cross-timezone communication at a qualified leveln
You come from outside advertising, marketing, or digital agency environments and haven't developed a feel for how agency clients think and operaten
You approach account management reactively — our partners expect proactive insights and initiatives, not just responsesn

nThis role is for someone who enjoys:
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Owning commercial outcomes for a portfolio of accounts, not just maintaining relationshipsn
Spotting AI and automation prospects inside a client's operations before they askn
Moving fluidly between strategic conversations and hands-on delivery oversightn
Driving growth through upsell, renewal, and expansion, not just retentionn
Bringing their own point of view to a client conversation, not just relaying updatesn

nIf you're someone who takes real ownership of revenue and relationship outcomes, and yo

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