Personal Assistant to Director

This is a regular, work from office job. (Brahmins preferred)

Role Summary

Manage incoming and outgoing client calls, appointment scheduling, follow-ups, WhatsApp communication, payment coordination, and basic client support on behalf of our Director, Dr. Chakrapani. The role requires professionalism, confidentiality, excellent communication skills, and strong organizational ability and a very pleasing personality.

Key Responsibilities

1. Call Management

- Answer incoming calls professionally
- Understand the purpose of the inquiry
- Understand the purpose of the inquiry
- Explain consultation services and procedures
- Maintain call logs and client records

2. Appointment Scheduling

- Schedule and confirm consultations / appointments
- Coordinate appointments through phone, WhatsApp, and calendar system
- Send timely reminders before appointments
- Manage daily consultation as per calendar

3. Client Follow-Up

- Follow up with prospective clients who enquired but did not book
- Follow up after consultations when required
- Maintain long-term client relationships
- Track repeat consultation opportunities

4. WhatsApp & Message Handling

- Respond to routine client queries
- Share consultation details, payment instructions, and appointment confirmations
- Organize and maintain communication records

5.



Payment Coordination

- Share payment details
- Verify receipt of payments
- Maintain basic payment tracking records

6. Administrative Support

- Maintain client database
- Prepare daily appointment schedules
- Update CRM or spreadsheet records & generate weekly activity reports

Required Skills Essential

- Excellent spoken English and Telugu (Hindi is a bonus)
- Pleasant and professional phone etiquette
- Solid listening skills
- Comfortable using WhatsApp, Google Calendar, Excel Sheets
- Ability to maintain strict confidentiality & professionalism

Required Skills Preferred

- Experience in customer service, wellness, coaching, consulting, or astrology-related businesses
- CRM experience
- Ability to handle high call volumes

Key Traits

- Polite and pleasant
- Organized and dependable
- Confidential
- Detail-oriented
- Mature judgment
- Ability to speak confidently with high-net-worth clients

Working Hours

- Monday to Saturday (Sunday is a holiday)
- 9:00 AM to 6:00 PM (in the office)
- Accompany our Director for Business camps when needed
- Available on WhatsApp during and after working hours

Compensation / Salary Structure Depending on experience and expertise:

- Rs 10,000/- to 15,000/- varies as per candidate

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