Collection Executive – Job Description

Position: Collection Executive
Department: Collections / Customer Support
Experience: Freshers & Experienced Candidates
Location: Bangalore

Job Responsibilities
Contact customers through calls and follow up on pending payments.
Handle collection and loan-recovery related queries professionally.
Explain outstanding amounts, payment schedules, and available payment options.
Maintain accurate records of customer interactions and payment commitments.
Follow up with customers as per the assigned collection process.
Achieve daily, weekly, and monthly collection targets.
Handle customer objections and negotiate suitable payment arrangements.
Ensure skilled communication and maintain positive customer relationships.
Update collection status and customer information in the system.

Skills Required
Communication skills
Negotiation & convincing skills
Customer handling
Target-oriented approach
Basic computer knowledge
Patience and problem-solv

Pay: ₹18,000.00 - ₹23,000.00 per month

Work Location: In person

📌 Collection Executive Bengaluru
🏢 Filza Group
📍 Bengaluru