Job Summary
Responsibilities and Duties:
Handle inbound calls and outbound calls of the clients
Candidates need to interact with customers regarding their issues and note them down.
Give training and support of ERP software and applications to our clients (schools and coaching)
Should be able to assist the client by taking their desktop remotely through software like any desk
Analyze, test & troubleshoot ERP system issues reported by end users
Respond to customer queries by e-mail, chat, or telephone
Requirements:
Should have completed his/her Graduation
Should have valuable communication skills.
Should have positive knowledge of Microsoft Office (Excel, Word, PowerPoint).
Job Type: Full time
Pay: ₹13,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Customer Support Executive Lucknow
🏢 Schoollog(a venture of Techtalisman Engineering
📍 Lucknow
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