We are looking for a dynamic and talented individual with excellent communication skills and problem solving capabilities for this role. The role involves direct communication with the client.

Position Details:

Employment Type: Full-Time

Experience: 5+ years of relevant experience in a similar role

Qualification: Any Graduate (MBA - Finance preferred)

Work Mode: Remote

Shift Timing: 7:00 PM – 4:00 AM (Night Shift)

Communication: Strong English proficiency

What You’ll Be Doing:
Draft and manage skilled emails, business communications, and client correspondence.
Handle client queries/messages and ensure timely, accurate, and skilled responses.
Coordinate regular follow-ups with clients and internal teams to ensure smooth execution of tasks.
Prepare, verify, and process invoices while maintaining a high level of accuracy.
Maintain, organize, and regularly update business data, records, and documentation.
Prepare reports and support management with data tracking, analysis, and regular updates.




Coordinate with international clients and internal stakeholders to ensure smooth communication and workflow.
Maintain proper documentation and follow established processes and quality standards.
Handle multiple tasks efficiently while meeting deadlines and maintaining attention to detail.

What You Bring to the Table:
2+ years of experience in Back Office / Operations / Administration ((Direct communication and co-ordination with US clients will be a plus).
Experience with reputed MNCs or large organizations is strongly preferred.
Candidates with experience in multiple reputed companies/MNCs will have an advantage especially BPO.
Strong written and verbal communication skills.
Good knowledge of MS Excel/Google Sheets and MS Office.
Strong attention to detail, follow-up, and organizational skills.
Experience using AI tools is preferred.

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