Fareocity is hiring an experienced International Travel Consultant for the night shift to handle customers from the USA and Canada markets. The role involves assisting clients with flight bookings, providing the best fare options, and delivering excellent travel support.
The ideal candidate should have strong communication skills, experience in international ticketing, and hands-on knowledge of Amadeus (GDS) for managing reservations and bookings.
Key Responsibilities
Handle inbound and outbound calls from customers in the USA and Canada.
Assist customers with flight bookings, fare quotations, and travel inquiries.
Use Amadeus (GDS) for reservations, ticketing, cancellations, and itinerary changes.
Offer the best available fares, promotions, and travel solutions to customers.
Upsell additional travel services when applicable.
Ensure all bookings follow airline rules and company policies.
Coordinate with internal teams to ensure smooth booking and ticketing operations.
Meet sales targets while maintaining a high level of customer service.
Requirements
Excellent verbal and written English communication skills.
1–5 years of experience in international travel sales or ticketing preferred.
Mandatory knowledge of Amadeus (GDS) for experienced candidates.
Positive understanding of international airfare rules, itineraries, and ticket types.
Ability to work night shifts aligned with US and Canada time zones.
Strong sales and persuasion skills with a customer-first approach.
Ability to work in a quick-paced, target-driven environment.
Key Skills
Flight booking & fare research
Amadeus (GDS) expertise
Customer handling & sales closing
Attention to detail
Time management
Basic computer and CRM skills
Benefits
No salary bar for the right candidate
Attractive incentives and performance bonuses
Career growth opportunities in international travel sales
Pay: ₹35,000.00 - ₹65,000.00 per month
Perks:
Commuter assistance
Food provided
Paid time off
Provident Fund
Work Location: In person
📌 Travel Sales Executive Zirakpur
🏢 Fare O City Travel Services
📍 Zirakpur
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