Handle customer enquiries through phone calls, WhatsApp, and other communication channels.
Make follow-up calls to customers regarding sales, service, test drives, deliveries, and appointments.
Maintain regular communication with existing and prospective customers.
Collect customer feedback and ensure timely resolution of complaints.
Coordinate with Sales, Service, Insurance, and other departments to address customer requirements.
Make customer satisfaction and post-delivery follow-up calls.
Schedule service appointments and follow up with customers for periodic maintenance.
Maintain accurate customer details and interaction records in CRM/DMS.
Generate leads and identify opportunities for repeat sales, referrals, and additional services.




Remind customers about service due dates, insurance renewals, campaigns, and offers.
Monitor pending customer requests and ensure timely closure.
Prepare daily/weekly customer follow-up and performance reports.
Support customer engagement activities and dealership campaigns.
Maintain skilled communication and uphold Hyundai customer service standards.

Pay: ₹13,000.00 - ₹25,000.00 per month

Perks:
Cell phone reimbursement
Health insurance
Life insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Customer Relationship Executive Kozhikode
🏢 Popular Hyundai
📍 Kozhikode