Any Degree
5- 7 years of experience as Service Delivery Manager
IT Asset Management - End to End Lifecycle Management of IT Assets including Procurement, Deployment, Utilization and Disposal.
IT Service Delivery - Ensuring seamless service operations aligned with ITIL standards and organizational goals.
Customer Relationship Management - Building and sustaining long term client relationships with a focus on service excellence.
SLA & Compliance Management - Monitoring service level agreements and ensuring regulatory, process and contractual compliance.
Vendor & Contract Management - Handling AMC, Vendor Negotiations and Third party service coordination.




Incident & Problem Management - Quick resolution of issues to minimize downtime and improve service reliability.
Process Improvement - Driving cost optimization, efficiency and automation in IT operations.
Reporting & Analytics - Generating MIS Reports, asset tracking dashboards and performance metrics for Management.

Job Type: Full time

Pay: ₹35,000.00 - ₹45,000.00 per month

Advantages:
Health insurance
Paid sick time
Paid time off
Provident Fund

Education:
Bachelor's (Preferred)

Experience:
IT: 2 years (Preferred)
total work: 2 years (Preferred)

Work Location: In person

📌 Service Delivery Manager It Products & Services Chennai (India)
🏢 ARMTECH COMPUTER SERVICES PRIVATE
📍 India