Ensure all customer interactions comply with company standards and manufacturer guidelines.
Maintain and update customer information in the CRM system.
Collect customer feedback and ensure high Customer Satisfaction
Attend inbound and outbound customer calls professionally.
Escalate customer complaints to the concerned department for timely resolution.
Coordinate with the Sales, Service, and CRM teams to ensure a smooth customer experience.
Perks:
Health insurance
Provident Fund
Work Location: In person
📌 Cre Kochi (India)
🏢 EVM AUTOKRAFT INDIA
📍 India
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