We are looking for a dynamic and communication-oriented Customer Relationship & Lead Conversion Executive to manage customer interactions, follow up with leads, and convert inquiries into successful business opportunities. The ideal candidate should have strong communication skills, sales understanding, and the ability to build long-term client relationships.

Key Responsibilities
Handle incoming leads through calls, WhatsApp, email, and social media
Follow up with potential clients and convert inquiries into sales
Maintain healthy relationships with existing and current customers
Understand customer requirements and provide suitable solutions
Coordinate with the sales, marketing, and operations teams
Maintain lead records and update CRM or reporting systems
Prepare quotations, proposals, and client communications
Ensure timely response and professional customer support
Achieve monthly lead conversion and customer engagement targets

Required Skills




Strong communication and interpersonal skills
Positive negotiation and convincing ability
Basic knowledge of CRM tools and lead management
Ability to handle customer queries professionally
Confidence in phone and online communication
Time management and multitasking skills
Basic computer and Microsoft Office knowledge

Qualification
Bachelor’s degree in Business, Marketing, Communication, or related field
Experience in customer relations, telecalling, sales, or lead conversion preferred

Preferred Qualities
Positive attitude and customer-focused approach
Ability to work under targets and deadlines
Valuable presentation and follow-up skills
Team player with problem-solving ability

Job Type
Full-Time

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: Hybrid remote in Thiruvananthapuram, Kerala

📌 Business Development Executive Bde Thiruvananthapuram (India)
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📍 India