We are looking for a Customer Support/CRM Executive with excellent communication skills to handle customer interactions over phone calls and provide exceptional customer service.
Eligibility
Regular Graduate (Mandatory)
Minimum 60% marks in 10th, 12th, and Graduation
Minimum 1 year of experience in Customer Support, CRM, Customer Care, or Telecalling
Age: 24–32 years
Knowledge of Tally will be preferred
Key Responsibilities
Handle inbound and outbound customer calls professionally.
Resolve customer queries and complaints effectively.
Communicate confidently with customers without hesitation.
Provide quick, accurate, and effective responses and solutions to customer concerns.
Maintain positive customer relationships through courteous and professional communication.
Follow up with customers regarding orders, payments, and service requests.
Coordinate with internal teams for timely issue resolution.
Maintain accurate customer records and prepare daily reports.
Required Skills




Excellent communication and customer handling skills.
Confident while speaking with customers and able to think on their feet.
Strong problem-solving ability with a focus on providing quick and effective solutions.
Skilled telephone etiquette.
Basic knowledge of MS Excel, MS Word, and Email.
Ability to multitask and work in a fast-paced setting.
Tally knowledge will be an added advantage.

Only candidates meeting the eligibility criteria will be considered. Immediate joiners are preferred.

"Communicate confidently with customers without hesitation" and "Provide quick, accurate, and effective responses and solutions" convey your expectation professionally without sounding harsh.

Salary 15000 -20000

Location -RajguruNagar Ludhiana

Pay: ₹15,000.00 - ₹20,000.00 per month

Advantages:
Life insurance
Provident Fund

Work Location: In person

📌 Crm Executive Ludhiana
🏢 Cellotape Industries
📍 Ludhiana