Objective:

Support IT projects through research, analysis, and feature recommendations while maintaining solid, proactive client communication.

Key Responsibilities:
Conduct competitor and industry research across domains (medical, insurance, automotive, etc.).
Analyse websites and identify practical features to improve client projects.
Prepare clear insights, comparison reports, and enhancement suggestions.
Maintain regular, positive communication with clients for relationship-building (non-technical updates).
Collaborate with the IT team to support requirement gathering and project planning.

Required Skills:
Fluent English-speaking and communication skills.
Solid analytical and research abilities.
Ability to study and understand websites across multiple industries.
Basic understanding of IT, digital platforms, and technical concepts.

Preferred Skills:
Experience in market/competitor research or business analysis.
Ability to create structured reports and feature recommendations.

KPIs:
Quality of research and insights provided.
Number of actionable feature recommendations.
Improvement in client communication and engagement.
Timely delivery of reports and suggestions.

📌 Business Analyst Surat
🏢 KamalDhari Infotech
📍 Surat