Bangalore | Kochi

Apply for this job

Experience - 6 plus years

Role Summary We are seeking an experienced Oracle EBS SCM Techno-Functional Consultant to join our global support team. This role is responsible for end-to-end incident resolution, issue triaging, defect analysis, and ensuring seamless operation of core SCM processes within Oracle E-Business Suite R12.2.x.

The ideal candidate should possess deep functional process knowledge combined with strong technical troubleshooting skills, especially in complex, integrated environments involving WMS, 3PLs, and external platforms.

Key Responsibilities Functional Support:

- Serve as the primary point of contact for Oracle SCM modules including Order Management, Inventory, Purchasing, Shipping, and Planning.
- Troubleshoot and resolve functional issues such as incomplete orders, failed shipments, PO errors, and planning exceptions.
- Analyze business process deviations and data inconsistencies impacting Order-to-Cash (O2C) and Procure-to-Pay (P2P) flows.
- Collaborate closely with business users, planners, and fulfillment teams to provide proactive support and process continuity.
- Participate in issue triage bridges, identify workarounds, and validate business-impacting fixes.
- Support period-close and quarter-close operations, ensuring timely resolution of critical issues.

Technical Support

- Investigate and resolve technical issues in custom objects, interfaces, workflows, and concurrent programs.
- Perform code analysis of PL/SQL packages, Oracle Forms/Reports, BI Publisher outputs, and workflows to identify root causes.
- Troubleshoot SOA/OSB middleware-based integrations with external platforms such as HighJump WMS, 3PLs, B2B, and eCommerce systems.
- Work with DBAs and infrastructure teams for performance tuning, concurrent request delays, and database-level investigations.
- Apply approved scripts for data correction in compliance with change control policies.
- Document root causes and develop knowledge base articles for repeat issue prevention.

Functional Proficiency Required Skills & Experience:

- Strong domain knowledge in Supply Chain business processes—Order Management, Procurement, Fulfillment, Inventory, Advanced Pricing.
- Familiarity with SCM setups, transaction flows, and approval workflows within Oracle EBS.
- Experience in cross-functional support (SCM-Finance-Retail) and managing upstream/downstream process impacts.

Technical Expertise

- Proficiency in PL/SQL, Oracle Reports, Forms, BI Publisher, and Workflow Builder.
- Strong troubleshooting skills for customizations, interfaces, and concurrent program failures.
- Experience with integration troubleshooting via SOA Suite, OSB, and file/API-based interfaces (XML, JSON, UCM).
- Understanding of Oracle application architecture, concurrent manager performance, and logging/debugging tools.

Tooling & Compliance

- Hands-on experience with ServiceNow (or similar ITSM tools) for ticket lifecycle, incident, and change management.
- Familiarity with ITIL processes, including Incident, Problem, and Change Control.
- Comfortable working in SOX-compliant environments with strict access control and audit requirements.
- Strong documentation and communication skills for global stakeholder interaction.

Tell us about you

Email *

Candidate Name *

Mobile *

+1
- India (भारत)+91
- United States+1
- United Kingdom+44
- Afghanistan (‫افغانستان‬‎)+93




- Albania (Shqipëri)+355
- Algeria (‫الجزائر‬‎)+213
- American Samoa+1
- Andorra+376
- Angola+244
- Anguilla+1
- Antigua and Barbuda+1
- Argentina+54
- Armenia (Հայաստան)+374
- Aruba+297
- Australia+61
- Austria (Österreich)+43
- Azerbaijan (Azərbaycan)+994
- Bahamas+1
- Bahrain (‫البحرين‬‎)+973
- Bangladesh (বাংলাদেশ)+880
- Barbados+1
- Belarus (Беларусь)+375
- Belgium (België)+32
- Belize+501
- Benin (Bénin)+229
- Bermuda+1
- Bhutan (འབྲུག)+975
- Bolivia+591
- Bosnia and Herzegovina (Босна и Херцеговина)+387
- Botswana+267
- Brazil (Brasil)+55
- British Indian Ocean Territory+246
- British Virgin Islands+1
- Brunei+673
- Bulgaria (България)+359
- Burkina Faso+226
- Burundi (Uburundi)+257
- Cambodia (កម្ពុជា)+855
- Cameroon (Cameroun)+237
- Canada+1
- Cape Verde (Kabu Verdi)+238
- Caribbean Netherlands+599
- Cayman Islands+1
- Central African Republic (République centrafricaine)+236
- Chad (Tchad)+235
- Chile+56
- China (中国)+86
- Christmas Island+61
- Cocos (Keeling) Islands+61
- Colombia+57
- Comoros (‫جزر القمر‬‎)+269
- Congo (DRC) (Jamhuri ya Kidemokrasia ya Kongo)+243
- Congo (Republic) (Congo-Brazzaville)+242
- Cook Islands+682
- Costa Rica+506
- Côte d’Ivoire+225
- Croatia (Hrvatska)+385
- Cuba+53
- Curaçao+599
- Cyprus (Κύπρος)+357
- Czech Republic (Česká republika)+420
- Denmark (Danmark)+45
- Djibouti+253
- Dominica+1
- Dominican Republic (República Dominicana)+1
- Ecuador+593
- Egypt (‫مصر‬‎)+20
- El Salvador+503
- Equatorial Guinea (Guinea Ecuatorial)+240
- Eritrea+291
- Estonia (Eesti)+372
- Ethiopia+251
- Falkland Islands (Islas Malvinas)+500
- Faroe Islands (Føroyar)+298
- Fiji+679
- Finland (Suomi)+358
- France+33
- French Guiana (Guyane française)+594
- French Polynesia (Polynésie française)+689
- Gabon+241
- Gambia+220
- Georgia (საქართველო)+995
- Germany (Deutschland)+49
- Ghana (Gaana)+233
- Gibraltar+350
- Greece (Ελλάδα)+30
- Greenland (Kalaallit Nunaat)+299
- Grenada+1
- Guadeloupe+590
- Guam+1
- Guatemala+502
- Guernsey+44
- Guinea (Guinée)+224
- Guinea-Bissau (Guiné Bissau)+245
- Guyana+592
- Haiti+509
- Honduras+504
- Hong Kong (香港)+852
- Hungary (Magyarország)+36
- Iceland (Ísland)+354
- India (भारत)+91
- Indonesia+62
- Iran (‫ایران‬‎)+98
- Iraq (‫العراق‬‎)+964
- Ireland+353
- Isle of Man+44
- Israel (‫ישראל‬‎)+972
- Italy (Italia)+39
- Jamaica+1
- Japan (日本)+81
- Jersey+44
- Jordan (‫الأردن‬‎)+962
- Kazakhstan (Казахстан)+7
- Kenya+254
- Kiribati+686
- Kosovo+383
- Kuwait (‫الكويت‬‎)+965
- Kyrgyzstan (Кыргызстан)+996
- Laos (ລາວ)+856
- Latvia (Latvija)+371
- Lebanon (‫لبنان‬‎)+961
- Lesotho+266
- Liberia+231
- Libya (‫ليبيا‬‎)+218
- Liechtenstein+423
- Lithuania (Lietuva)+370
- Luxembourg+352
- Macau (澳門)+853
- Macedonia (FYROM)



(Македонија)+389
- Madagascar (Madagasikara)+261
- Malawi+265
- Malaysia+60
- Maldives+960
- Mali+223
- Malta+356
- Marshall Islands+692
- Martinique+596
- Mauritania (‫موريتانيا‬‎)+222
- Mauritius (Moris)+230
- Mayotte+262
- Mexico (México)+52
- Micronesia+691
- Moldova (Republica Moldova)+373
- Monaco+377
- Mongolia (Монгол)+976
- Montenegro (Crna Gora)+382
- Montserrat+1
- Morocco (‫المغرب‬‎)+212
- Mozambique (Moçambique)+258
- Myanmar (Burma) (မြန်မာ)+95
- Namibia (Namibië)+264
- Nauru+674
- Nepal (नेपाल)+977
- Netherlands (Nederland)+31
- New Caledonia (Nouvelle-Calédonie)+687
- Current Zealand+64
- Nicaragua+505
- Niger (Nijar)+227
- Nigeria+234
- Niue+683
- Norfolk Island+672
- North Korea (조선 민주주의 인민 공화국)+850
- Northern Mariana Islands+1
- Norway (Norge)+47
- Oman (‫عُمان‬‎)+968
- Pakistan (‫پاکستان‬‎)+92
- Palau+680
- Palestine (‫فلسطين‬‎)+970
- Panama (Panamá)+507
- Papua New Guinea+675
- Paraguay+595
- Peru (Perú)+51
- Philippines+63
- Poland (Polska)+48
- Portugal+351
- Puerto Rico+1
- Qatar (‫قطر‬‎)+974
- Réunion (La Réunion)+262
- Romania (România)+40
- Russia (Россия)+7
- Rwanda+250
- Saint Barthélemy+590
- Saint Helena+290
- Saint Kitts and Nevis+1
- Saint Lucia+1
- Saint Martin (Saint-Martin (partie française))+590
- Saint Pierre and Miquelon (Saint-Pierre-et-Miquelon)+508
- Saint Vincent and the Grenadines+1
- Samoa+685
- San Marino+378
- São Tomé and Príncipe (São Tomé e Príncipe)+239
- Saudi Arabia (‫المملكة العربية السعودية‬‎)+966
- Senegal (Sénégal)+221
- Serbia (Србија)+381
- Seychelles+248
- Sierra Leone+232
- Singapore+65
- Sint Maarten+1
- Slovakia (Slovensko)+421
- Slovenia (Slovenija)+386
- Solomon Islands+677
- Somalia (Soomaaliya)+252
- South Africa+27
- South Korea (대한민국)+82
- South Sudan (‫جنوب السودان‬‎)+211
- Spain (España)+34
- Sri Lanka (ශ්‍රී ලංකාව)+94
- Sudan (‫السودان‬‎)+249
- Suriname+597
- Svalbard and Jan Mayen+47
- Swaziland+268
- Sweden (Sverige)+46
- Switzerland (Schweiz)+41
- Syria (‫سوريا‬‎)+963
- Taiwan (台灣)+886
- Tajikistan+992
- Tanzania+255
- Thailand (ไทย)+66
- Timor-Leste+670
- Togo+228
- Tokelau+690
- Tonga+676
- Trinidad and Tobago+1
- Tunisia (‫تونس‬‎)+216
- Turkey (Türkiye)+90
- Turkmenistan+993
- Turks and Caicos Islands+1
- Tuvalu+688
- U.S. Virgin Islands+1
- Uganda+256
- Ukraine (Україна)+380
- United Arab Emirates (‫الإمارات العربية المتحدة‬‎)+971
- United Kingdom+44
- United States+1
- Uruguay+598
- Uzbekistan (Oʻzbekiston)+998
- Vanuatu+678
- Vatican City (Città del Vaticano)+39
- Venezuela+58
- Vietnam (Việt Nam)+84
- Wallis and Futuna (Wallis-et-Futuna)+681
- Western Sahara (‫الصحراء الغربية‬‎)+212
- Yemen (‫اليمن‬‎)+967
- Zambia+260
- Zimbabwe+263
- Åland Islands+358

Application Instructions We already have your resume in our system.

- To apply using your existing resume, click Apply below.
- To update your resume, click Update Resume, select your new document, and then click Apply to complete your application.

Note: If any changes are required to your mobile number or name, kindly reach out to our team [email protected]

📌 Oracle EBS SCM Techno-Functional Consultant (Kochi)
🏢 L7Commerce
📍 Kochi