We are looking for a smart and courteous Guest Relations Executive to manage the front desk and ensure a pleasant experience for all guests and visitors. Responsibilities include welcoming guests, handling check-ins and check-outs, managing bookings, answering phone calls, and coordinating with various departments to fulfill guest requests.

Key Responsibilities:
Greet and assist guests with a warm and skilled attitude
Handle reservations, check-ins, and check-outs efficiently
Manage phone calls, emails, and walk-in inquiries
Maintain front desk records and ensure accurate data entry
Coordinate with housekeeping and other departments for guest needs
Handle guest complaints and provide timely resolutions

Requirements:
Valuable communication and interpersonal skills
Proficiency in MS Office and front desk systems (PMS knowledge is a plus)




Pleasant personality and a customer-first attitude
Minimum qualification: Any degree in Bachelor or Diploma

Job Type: Full-time

Pay: From ₹18,000.00 per month

Perks:
Flexible schedule
Health insurance
Leave encashment

Ability to commute/relocate:
Maraimalai Nagar, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Experience:
Hotel Front Desk: 1 year (Required)

Language:
English (Required)
Tamil (Preferred)
Hindi (Preferred)

License/Certification:
certificate in Hotel Management or related courses (Preferred)

Shift availability:
Day Shift (Preferred)
Night Shift (Required)

Work Location: In person

📌 Guest Relations Executive Maraimalai Nagar
🏢 Hotel Bakya Slot
📍 Maraimalai Nagar